Privacy Policy

This Privacy Policy describes how AIYONG TECHNOLOGY CO., LIMITED ("we," "us," or "Company") handles personal data when you use Countdown websites, apps, and related services (collectively, the "Service").

This policy is designed for global users and is intended to support transparency requirements in major jurisdictions and app stores (including Google Play user data disclosure expectations).

1. Scope

This Privacy Policy applies to personal data we process when you:

Visit our website(s)
Register or use Countdown products and features
Contact support or send inquiries
Interact with marketing, notifications, or product updates

This policy does not apply to third-party websites, apps, or services that we do not control.

2. Data We Collect

Depending on your usage, we may collect the following categories of data:

2.1 Account and profile data

Email address and sign-in credentials (or authentication provider identifiers)
Basic profile details you choose to provide (for example, display name, avatar)
Account settings (language, time zone, notification preferences)

2.2 Countdown and content data

Events, titles, dates, reminders, categories, notes, and custom settings
Files or images you upload for event visuals (if enabled)
Shared page settings and share metadata

2.3 Device and technical data

IP address, approximate location derived from IP (country/region level)
Device model, operating system, browser type, app version
Crash logs, diagnostics, performance data
Security event logs (for abuse detection and account protection)

2.4 Usage data

Feature interactions (for example, event creation, reminder settings, template usage)
Session and page interaction metrics
Referral data and campaign attribution data (where applicable)

2.5 Payment and subscription data

If you buy paid plans, payment processing is handled by third-party payment providers. We do not store full card numbers. We may receive:

Payment status, plan type, transaction identifiers
Subscription lifecycle data (start date, renewal, cancellation, expiration)
Billing country and limited invoice-related metadata

2.6 Customer support data

Messages, tickets, and related metadata
Information you voluntarily provide in support requests

3. How We Use Data

We use personal data for the following purposes:

To provide and operate the Service
To authenticate users and secure accounts
To synchronize events and settings across devices
To send service notifications and reminder-related messages
To process subscriptions and manage billing states
To detect abuse, fraud, and unauthorized activities
To analyze usage and improve product quality
To provide customer support
To comply with legal obligations and enforce our terms

We do not sell personal data.

4. Legal Bases (where applicable)

For users in regions requiring a legal basis (such as EEA/UK), we rely on one or more of the following:

Contract necessity: to provide requested features and services
Legitimate interests: to improve reliability, security, and product quality
Consent: for optional processing (for example, certain marketing or optional cookies)
Legal obligation: to comply with laws, regulations, and lawful requests

You may withdraw consent at any time where consent is the basis.

5. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, SDKs, and similar technologies to:

Keep you signed in
Remember preferences
Measure performance and usage
Improve security and prevent abuse

You can manage browser cookie settings. If certain cookies are disabled, parts of the Service may not function correctly.

We may share personal data only as needed and under appropriate safeguards:

Service providers/processors: hosting, analytics, authentication, messaging, payment, customer support, and infrastructure vendors
Legal/compliance: if required by law, lawful request, or to protect rights, users, or public safety
Business transfers: in connection with merger, acquisition, financing, reorganization, or asset sale
With your direction: when you intentionally publish or share event content

We contractually require service providers to process data only for authorized purposes and to maintain appropriate safeguards.

7. International Data Transfers

Because we provide a global service, data may be processed in countries other than your own. Where required, we apply transfer safeguards such as contractual protections and other lawful mechanisms.

8. Data Retention

We retain data for as long as necessary for the purposes described in this policy, including:

Active account lifecycle and service operation
Legal, tax, accounting, anti-fraud, and dispute resolution obligations
Security and abuse prevention records

When data is no longer needed, we delete or anonymize it within a reasonable period, subject to legal retention requirements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access personal data
Correct inaccurate data
Delete personal data
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
Opt out of certain marketing communications

You may also stop data collection by uninstalling the app, though certain records may still be retained where legally required.

10. Region-Specific Disclosures

10.1 EEA/UK users

You may have rights under applicable data protection laws, including access, correction, deletion, restriction, objection, portability, and complaint rights to your local supervisory authority.

10.2 California users

If applicable laws grant rights (for example, to know, delete, correct, and limit certain processing), you may submit requests through our contact mechanism below.

11. Children

The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without appropriate legal basis or parental authorization where required. If you believe a child has provided personal data to us, contact us and we will take appropriate action.

12. Security

We implement reasonable technical and organizational measures to protect personal data, such as encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13. Third-Party Services

The Service may integrate third-party services. Their data practices are governed by their own privacy policies. We encourage you to review those policies.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version with a revised effective date. Material changes may be communicated through the Service or other appropriate channels.

15. Contact Us

Controller / Operator: AIYONG TECHNOLOGY CO., LIMITED
Primary service region: Global
Privacy contact email: bjjd05513@gmail.com
Support contact mechanism: In-app Contact/Feedback entry and official support channels

If you have privacy questions or requests, please contact us through the channels above.

Countdown Privacy Policy